Academic Libraries Most Trusted, but Hardest to Use

Innovative Research Report - April 2019

Academic libraries today risk losing attention and mindshare by not offering experiences congruent with the digital world. In the first study of its kind, academic professors and researchers share their personal experiences conducting and supervising research in a world of online information abundance.

Key Takeaways include:

1. Researchers struggle between ease of use and authoritative information.
2. Researchers highly mistrust online resources due to prolific misinformation.
3. The full breadth and depth of library resources are not easy to see.

Headline – Report: Academic Libraries have the Most Trusted Resources, but their Tools are Hard to Use