The Next Normal - What are the greatest challenges faced in the way your library and your team work?

On Demand

Join Innovative for an in-depth conversation with Library and Cultural Services Consultant and Public Libraries Australia Executive Officer, Roger Henshaw as he shares his experience and insights on:

• How disruption can both challenge and benefit libraries ( i.e. COVID-19)
• The impact of disruptions during the pandemic on our service delivery models
• Impacts on our sense of place, both with our staff and the communities our libraries serve
• The value of partnerships and our networks

This webinar will include an open Q & A Forum and discussion to better understand how recent disruptions have impacted you, your customers, your library, and what has been learned throughout the course of the pandemic.

Your input is important to us. Please consider how these topics might play a role in enhancing your own library customer experience and take a moment to share your thoughts in our quick, four-question pre-event survey.

Please consider how these topics might play a role in enhancing your own library customer experience.


To find other upcoming webinars, visit https://www.iii.com/events/

Note: Use the form on this page to register. A copy of the webinar recording will be shared with everyone who registers.