Innovative Phone Alerts: personalized telephone notifications for patrons of Sierra powered libraries


Innovative Phone Alerts (IPA) is a cloud-based, VoIP (Voice over Internet Protocol) telephony service for libraries using the Sierra ILS. IPA streamlines the complexities of telephone notification and telephone renewal system offerings while providing patrons a personalized library experience through branded, automated phone messaging.

Please join Mike Dicus, Product Manager for Sierra and Michael Monroy, Director, Solution Consulting, as they provide a guided tour of some of the features and functions of IPA for Sierra libraries.