Engaging your community with Innovative solutions

ON DEMAND


As users increasingly look for content and resources across the internet, public libraries must proactively engage community members instead of waiting for those users to approach the library. This transition to a proactive engagement model means libraries will need to think differently about their brand and customer experience across different communication channels. Creating a consistent experience across those channels helps build trust and reliability with users.

Join Innovative to explore how your library website, catalog, custom collections, notices, and staff app can help create a memorable library experience. We’ll also share our long-term strategy and roadmap for building tools to help public libraries engage their communities.